Legal

Legal notice & company information

This website and all associated services are operated by CoinexForensics GmbH, a company incorporated under the laws of Switzerland with its registered office in Zürich.

Last updated: 31 July 2026

1. Legal entity information

CoinexForensics GmbH, a company incorporated under the laws of Switzerland.

Registered office: Bahnhofstrasse 65, 8001 Zürich, Switzerland.

All legal relations are governed by Swiss law. The place of jurisdiction is Zürich, Switzerland.

2. Company overview

  • Blockchain transaction tracing
  • Cryptocurrency fraud investigations
  • Asset movement analysis
  • Recovery support coordination

CoinexForensics GmbH is a Swiss-based digital asset intelligence and forensic analysis firm. Operating from the financial centre of Zürich, we deliver institutional-grade investigative services tailored to private clients, legal professionals and corporate entities.

3. Nature of services

  • We do not guarantee recovery of funds.
  • We do not control blockchain systems or exchanges.
  • We do not act as a law enforcement authority.
  • We do not provide legal representation.

CoinexForensics GmbH provides forensic, analytical and investigative services only. All findings and reports are delivered for informational and evidentiary purposes.

4. Regulatory position (Switzerland)

  • We perform client due diligence (KYC) where required.
  • We decline high-risk or non-compliant cases.
  • We cooperate with Swiss or international authorities.

We operate in alignment with applicable Swiss regulations, including anti-money laundering (AML) standards, financial integrity and compliance principles, and data protection under the Swiss Federal Act on Data Protection (FADP).

5. No financial or legal advice

All information provided does not constitute financial advice, does not constitute legal advice, and should not be interpreted as investment guidance. Clients are encouraged to consult licensed legal or financial professionals.

6. Client declaration

  • You are the rightful owner or an authorised representative of the assets.
  • All information you provide is accurate and lawful.
  • You will not use our services for illegal purposes.

Misrepresentation may result in immediate termination.

7. Fees and payment terms

  • All fees are disclosed prior to engagement.
  • Payments are non-refundable unless agreed otherwise in writing.
  • Outcomes do not influence pricing or refunds.

No recovery success is guaranteed.

8. Privacy and data protection

We adhere to strict Swiss data protection standards: secure storage and encryption, restricted internal access and purpose-limited processing. Client data is used exclusively for investigation processes, analytical reporting and case documentation. We do not sell or commercially share personal data.

Data may be disclosed only where required by Swiss authorities, court orders or legal obligations.

9. Confidentiality

All client engagements are treated with strict confidentiality. We maintain secure case management systems, controlled data access and professional discretion at all levels.

10. Limitation of liability

To the extent permitted by Swiss law, CoinexForensics GmbH shall not be liable for loss of digital assets, failure of recovery efforts, third-party actions or decisions, or blockchain and market-related risks. Liability is limited to the fees paid for services rendered.

11. Third-party interaction

Recovery processes may involve cryptocurrency exchanges, blockchain networks and external service providers. CoinexForensics GmbH is not responsible for third-party actions or outcomes.

12. Intellectual property

All reports, methodologies and content are the exclusive intellectual property of CoinexForensics GmbH. Unauthorised use, reproduction or distribution is prohibited.

13. Anti-fraud notice

  • We will never request private keys or seed phrases.
  • We will never ask for direct wallet access.
  • We will never guarantee recovery outcomes.

We maintain a strict anti-fraud policy. Any request of the following kind should be treated as fraudulent, even if it appears to come from us:

14. Termination of services

  • Compliance risks arise.
  • Fraud is suspected.
  • Client cooperation is insufficient.

We reserve the right to refuse or terminate services in these circumstances.

15. Contact

Email: support@coinexforensics.com

Phone: +41 41 677 15 30

Website: www.coinexforensics.com

CoinexForensics GmbH, Bahnhofstrasse 65, 8001 Zürich, Switzerland

16. Final disclaimer

By accessing this website and using our services, you acknowledge and accept these terms. CoinexForensics GmbH operates with a commitment to integrity, compliance and professional excellence within the digital asset forensics sector.

Provider

CoinexForensics GmbH
Bahnhofstrasse 65
8001 Zürich, Switzerland
support@coinexforensics.com
+41 41 677 15 30